{"id":132,"date":"2016-04-04T20:44:47","date_gmt":"2016-04-04T19:44:47","guid":{"rendered":"http:\/\/www.alphatsi.dev\/?page_id=132&lang=en"},"modified":"2026-03-02T14:14:00","modified_gmt":"2026-03-02T19:14:00","slug":"support","status":"publish","type":"page","link":"https:\/\/alphatsi.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” custom_padding_last_edited=”on|desktop” admin_label=”Section” _builder_version=”4.16″ background_color=”#ffffff” background_image=”https:\/\/alphatsi.com\/wp-content\/uploads\/2016\/11\/slide_support.jpg” parallax=”on” parallax_method=”off” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_fullwidth_header title=”TECHNICAL SUPPORT” text_orientation=”right” header_fullscreen=”on” header_scroll_down=”on” scroll_down_icon=”%%4%%” content_max_width=”none” admin_label=”En-t\u00eate plein \u00e9cran” _builder_version=”4.16″ background_color=”rgba(255, 255, 255, 0)” button_one_letter_spacing_hover=”0″ button_two_letter_spacing_hover=”0″ global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”0″ button_two_letter_spacing__hover_enabled=”on” button_two_letter_spacing__hover=”0″ button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

24 hours a day, 7 days a week, our technical support is always available when you need it!<\/h2>\n

Please get in touch with us using one of the three communication channels below and we will be happy to assist you. The remote control links will only be used if requested by the technician that is assigned to your case.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ padding_mobile=”off” column_padding_mobile=”on” admin_label=”Row” module_id=”remote” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ admin_label=”Column” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Get in touch with us<\/h2>\n

[\/et_pb_text][et_pb_blurb url=”tel:5148915000″ image=”https:\/\/alphatsi.com\/wp-content\/uploads\/2017\/01\/icon-support_phone.png” image_icon_width=”none” admin_label=”R\u00e9sum\u00e9” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” animation=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” image_max_width=”none” global_colors_info=”{}”]<\/p>\n

514.891.5000 x2<\/a><\/h2>\n

[\/et_pb_blurb][et_pb_blurb url=”mailto:support@alphatsi.com” image=”https:\/\/alphatsi.com\/wp-content\/uploads\/2017\/01\/icon-support_email.png” image_icon_width=”none” admin_label=”R\u00e9sum\u00e9” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” animation=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” image_max_width=”none” global_colors_info=”{}”]<\/p>\n

support@alphatsi.com<\/a><\/h4>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_css_main_element=”margin-bottom:0px!important” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Remote control support<\/h2>\n

[\/et_pb_text][et_pb_code admin_label=”Code” _builder_version=”4.16″ global_colors_info=”{}”]